1. Introduction
Legado Renovations appreciates your business and trust. We are a South Africa-based company, creating high-quality renovation and construction services. Please read this Privacy Policy carefully. By using our services or website, you consent to the practices described in this document.
2. Data Collected
Data Storage Location
We are a South Africa-based company. Our website and client data are hosted on secure servers that comply with applicable data protection regulations.
Registration Data
If you register on our website, we store your chosen username, email address, and any additional personal information added to your user profile. You can view, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
Purchase Data
When you engage our services or make a purchase, we store the necessary project and contact details required to deliver our renovation services, provide support, and manage your project effectively.
Support Data
If you submit a support request or enquiry, the information is used solely to assist you with your project or query. We use a secure third-party system where applicable, and only collect the data you explicitly provide.
Comments
When you leave comments or submit the contact form, we collect the data shown in the form, including your name, email, and message. This information is used only for customer service purposes and is never shared with third parties for marketing.
Google Analytics
We use Google Analytics for anonymous reporting of site usage. No personalised data is stored. You can opt-out of Google Analytics using this link. Cases for Using the Personal Data
We use your personal information to:
- Verify your identity and manage your enquiries/projects;
- Provide customer and technical support;
- Send important updates about your project;
- Ensure the security of our systems and prevent fraud;
- Improve and personalise your experience on our website;
- Perform administrative and service-related functions.
3. Embedded Content
Pages on this site may include embedded content (e.g. YouTube videos). Embedded content from other websites behaves in the same way as if you had visited those sites directly.These websites may collect data about you and use cookies. We have no control over their privacy practices.
4. Cookies
This site uses cookies to enhance your browsing experience, retain preferences, and provide anonymised analytics. You can disable cookies in your browser settings at any time.
5. Who Has Access To Your Data
If you are not a registered client, we do not retain or view any personal information about you.
If you have a registered account or have submitted project enquiries, your information may be accessed by:
- Our system administrators;
- Our team members when providing support or managing your renovation project.
6. Third Party Access to Your Data
We do not sell or share your personal data with third parties for marketing purposes. Limited data may be shared only with service providers necessary to deliver our services (e.g. payment processors, hosting providers, or project management tools), under strict confidentiality agreements.
7. How Long We Retain Your Data For
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time, subject to legal requirements.
8. Security Measures
We use SSL/HTTPS encryption across our website to protect your data. In the unlikely event of a data breach, we will take immediate action to secure our systems and notify affected individuals where required.
9. Your Data Rights
You have the right to:
- Access the personal data we hold about you;
- Request correction or deletion of your data;
- Withdraw consent where applicable.
10. Third Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
11. Release of Your Data for Legal Purposes
We may disclose your information if required by law, court order, or government request, or when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.